Contact

Customer Services

We're always happy to answer any questions you might have about availability of goods, our return policy or indeed anything that you are unclear about regarding Mr Jones Watches. We aim to answer all emails within 24 hours, so you shouldn't have to wait for too long.

Email info@MrJonesWatches.com
Skype mr-jones-design
Telephone
+44 (0)207 401 3636

or visit us in person at our store:

Returns

Of course we understand that sometimes you change your mind, so we'll happily exchange or refund your purchase within 60 days, provided the watch is in original (unworn) condition. If you would like to return your purchase then contact us first by writing to info@MrJonesWatches.com

Warranty

Every watch we sell is covered by a warranty which protects the original owner for a period of 12 months from the date of original purchase. The warranty covers parts and labour for the watch excluding strap and bracelet from any failure as a result of original manufacturing defect. During this period at our discretion the defective watch will be repaired or replaced. Defects caused by accident, misuse, abuse, neglect or improper service are not covered by this warranty.

Retailers

Currently Mr Jones Watches are available for purchase from this website and at selected stockists (see the stockists page for a full list).

If you are a retailer who is interested in stocking the Mr Jones Watches then we would love to hear from you - send a mail to info@MrJonesWatches to discuss how we can help you with this.

Media

We are delighted to help with any media requests - if you would like to feature Mr Jones Watches. If you need high resolution images for print then you can get them here, otherwise just send us an email with your request to info@MrJonesWatches and we'll get straight back to you.

© Mr Jones Watches 2011